Website Privacy Policy

Protecting your private information is our priority. This Privacy Policy applies to the website (the “Site”), comprised of various web pages operated by Hoover Pharmacy and governs data collection and usage. By using the Site, you consent to the data practices described in this Privacy Policy.

Hoover Pharmacy is a pharmacy. The Site is intended to provide the public with access to information about our pharmacy practice and to contact our organization for general purposes. For more information about our privacy practices with respect to your information under the Health Information Privacy and Accountability Act, please view our Notice of Privacy Practices.

Collection of Your Personal Information

Hoover Pharmacy may collect personally identifiable information through the Site, such as your name and any other information you provide through the Site. We may gather additional personal or non-personal information in the future.

Information about your computer (as used in this policy, the term computer includes smartphones, tablets, or other devices through which you access the Site) hardware and software may be automatically collected by Hoover Pharmacy. This information can include, but is not limited to: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Hoover Pharmacy website.

Hoover Pharmacy encourages you to review the privacy statements of websites you choose to link to from Hoover Pharmacy so that you can understand how those websites collect, use and share your information. Hoover Pharmacy is not responsible for the privacy statements or other content on websites outside of the Hoover Pharmacy website.

The Site may be hosted by a third-party provider. If you are concerned about what data the third- party provider may be collecting or tracking as part of your visit to the Site, please contact us.

Use of Your Personal Information

Hoover Pharmacy collects and uses your personal information to operate the Site and deliver the services you have requested, which may include sharing the information with third parties involved in providing the services, as permitted by law. More information is available in our Notice of Privacy Practices. Hoover Pharmacy may monitor your activity on the Site and use the results of the monitoring for any purposes permitted by law.

Hoover Pharmacy may also use your personally identifiable information to communicate with you regarding the services we perform, and to inform you of other products or services available from Hoover Pharmacy and its affiliates. We may share your personally identifiable information with any party that purchases, acquires, merges, or otherwise takes control of all or part of Hoover Pharmacy. Hoover Pharmacy may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Hoover Pharmacy does not sell, rent or lease its customer lists to third parties.

Hoover Pharmacy may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Hoover Pharmacy, and they are required to maintain the confidentiality of your information.

Hoover Pharmacy will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with legal process served on Hoover Pharmacy or the Site; (b) protect and defend the rights or property of Hoover Pharmacy, including the Site; and, (c) act under exigent circumstances to protect the personal safety of users of Hoover Pharmacy, or the public.

Use of Cookies

The Hoover Pharmacy website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your computer by a web page server. Cookies are uniquely assigned to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Hoover Pharmacy pages, or register with Hoover Pharmacy site or services, a cookie helps Hoover Pharmacy to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Hoover Pharmacy website, the information you previously provided can be retrieved, so you can easily use the Hoover Pharmacy features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Hoover Pharmacy services or websites you visit.

Do Not Track Signals

The Site does not use tracking beacons. Therefore, it does not respond to web browsers’ do not track signals.

Security of your Personal Information

Hoover Pharmacy secures your personal information from unauthorized access, use or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) or Transport Layer Security (TLS) protocol. While we endeavor to protect the security of information you transmit to us through the Site via SSL or PGP protocols, no security protocols are 100% effective and we cannot guarantee that it will not be intercepted during transmission. We will not be responsible for any illegal acts of third parties, such as hackers, that compromise the security of your personal information.

Children Under Thirteen

Hoover Pharmacy does not knowingly collect personally identifiable information from children under the age of thirteen. Persons under the age of thirteen are instructed not to send Hoover Pharmacy any information online. If you are under the age of eighteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from HOOVER PHARMACY by contacting us by email or US Mail at the respective addresses in the “Contact Information” section below.

Changes to This Statement

Hoover Pharmacy will from time to time update this Privacy Policy to reflect company and customer feedback. Hoover Pharmacy encourages you to periodically review this Privacy Policy to be informed of how Hoover Pharmacy is protecting your information.

Contact Information

Hoover Pharmacy welcomes your questions or comments regarding this Privacy Policy. If you believe that Hoover Pharmacy has not adhered to this Statement, please contact Hoover Pharmacy at:

Hoover Pharmacy
c/o Alphascript
420 Industrial Road
San Carlos, California 94070
Attn: Compliance Officer


Telephone: (650) 326-2300

Effective as of November 24, 2021


We're here to help!

Feel free to call, email or send a message using the form below. For your privacy, please do not include any confidential medical information when using the form. For medical emergencies, please call 911.


(650) 326-2300




211 Quarry Road
Suite 108
Palo Alto, CA 94304

Pharmacy Hours

Monday – Friday: 9 a.m. – 5 p.m.
Saturday: Closed
Sunday: Closed






TEL.         650-412-4545




TEL. 623-300-7892

March 21, 2023

Dear patients, providers, and Stanford community,

We are deeply saddened to announce that Hoover Pharmacy is permanently closed. We apologize for any inconvenience this causes, but we are confident that Duet Pharmacy and CVS Pharmacy will be able to meet your pharmacy needs. It has been a privilege serving you, and we wish you all the very best. 

- Hoover Pharmacy Team