We’re here to make your pharmacy experience the best it can be.
Medication Therapy Management (MTM)
MTM is a one-on-one consultation with a pharmacist where we perform a comprehensive review of all your prescription and over the counter medications, vitamins and herbal supplements. We will screen drug interactions, side effects, duplications in therapy, compliance and more. This service is available to all patients who are interested but is especially encouraged for those patients who are taking multiple medications, have a complex medication schedule, have any difficulty with medication administration or have a complex medical condition. MTM may be free of charge for certain patients who qualify, so please call us to inquire about this service.
We accept most commercial insurances plans and other third-party payers such as Medi-Cal, Medicare, ADAP and some out-of-state Medicaid programs. We have billing specialists who can coordinate your benefits between multiple insurances and payers and prior authorization specialists who will work with your doctor and insurance company to obtain coverage for excluded or non-formulary drugs.* If you would like to know if we take your particular insurance, please call us with your insurance card and we would be happy to screen your insurance for you.
Medical Product and OTC Support
At Hoover Pharmacy, we provide the support you need for your treatment. That includes medical products for a wide variety of conditions and needs.
We can also supply your over-the-counter medications along with your prescription.
Our pharmacists are certified to administer certain immunizations to patients at the pharmacy. We carry a wide variety of vaccines including: seasonal influzena, Pneumovax (pneumonia), Zostavax (shingles), Varivax (chickenpox), Gardasil, Hepatitis A, Hepatitis B, Tdap (tetanus, diphtheria, & pertussis) and more. Some vaccines do not require a prescription from the doctor. We have an immunizing pharmacist present during all open business hours. Appointments are not required, though we recommend calling ahead to confirm we have the vaccine you require in stock. Learn more.
Mail and Delivery Service
We can deliver medications right to your door. Courier service is also available (fees may apply). Check with the pharmacy to see if you’re eligible for this service.
We're here to help!
Feel free to call, email or send a message using the form below. For your privacy, please do not include any confidential medical information when using the form. For medical emergencies, please call 911.
211 Quarry Road
Palo Alto, CA 94304
Monday – Friday: 9 a.m. – 5 p.m.